Page Contents
- Who can access Server Manager?
- How to register Output Messenger Server License?
- How to integrate Active Directory/LDAP?
- How to restrict a user from sending message to others?
- How to back-up User records?
- How to block VoIP in Server?
- Where the message logs stored in Server & how to view?
- What is Browser Version & SSL Certificate?
- How to push Client software updates from Server ?
- How to back-up my Output Messenger Data ?
Who can access Server Manager?
Both Administrator & Manager role users can access Server Manager Tool.
There will be only one administrator user account, which is created by default. This default account cannot be deleted. There can be multiple Manager level users. more details.
How to register Output Messenger Server License?
On purchase, you will receive the license key based on your company name and number of user licenses. You can apply the Company Name & License Key in the Configuration section of Server Manager.
For trial version, no key required.
How to integrate Active Directory/LDAP?
In Server Manager > Configuration, Select “Integrate Active Directory Authentication” & provide the AD domain name.
On enabling this option, Users while login in client, will be validated with AD server & imported in local database. more details.
How to restrict a user from sending message to others?
The restriction option is available in Group Level.
While adding / editing a Group, you can specify the message sending / file transferring restrictions for members. more details.
How to back-up User records?
You can back-up the database or use Export as CSV option (File > User Export & Import). more details.
How to block VoIP in Server?
Yes. In Configuration > Client Settings, you can disable the option.
You can also stop the Output Messenger VoIP service. (Stopping the service will block Voice / Video & Desktop Sharing).
Where the message logs stored in Server & how to view?
To enable log storage, enable “Centralized Log Storage” in configuration screen.
In the specified path, message logs are stored.
To view the logs, click menu Tools > Central Log.
What is Browser Version & SSL Certificate?
By enabling browser version both Server Manager & Client can be accessed directly from the browser, without installing any software.
For secure transmission in the browser, enable SSL, which needs a certificate. Either you can use inbuilt Output Messenger certificate or any other certificate you have installed. Since Output Messenger certificate is a self-signed certificate, you may get the warning “The site’s security certificate is not trusted!”. You can ignore & continue. more details.
How to push Client software updates from Server ?
By using Windows Group Policy, Output Messenger MSI installer can be published to all clients.
Or you can download client patch zip file from our website.
In Server Manager > General > Update to Clients, provide the patch zip file. The update will be pushed to the clients & on accept, it will overwrite the client files instead of installing.
The client running windows user account should have enough permission to install the patch.
How to back-up my Output Messenger Data ?
1. User & Other Data:
If you are using the in-built SQLite database:
Please backup OMLS.db3 in the Server Installed folder.
If MySQL / MsSQL is used, use the related database server backup options.
2. Backup Chat History Messages:
In Server Manager > Configuration, if you have enabled centralized log storage, back up the files in that folder.
3. Backup Transferred Files:
In Server Manager > Configuration, if you have selected File Transfer Mode through the server, back up the files in that folder.
4. Calendar Database:
If you are using Calendar / Leave / Meeting Features:
Please backup OutputCalendar.db3 in the Server Installed folder.
